Protect Yourself From Identity Theft

Help protect yourself, so your identity remains only yours!

As more of you rely on online and mobile banking it’s important to understand how your personal information can be compromised. Please know that we’ll never make direct contact by email or over the phone asking for usernames, passwords or control of your computer.

Here are some ways you can protect yourself online

  1. Protect passwords and PINs – ensure you use strong and unique passwords and memorize them. Do not do not write your PIN on your card and don’t even share it with family members. If you need to share personal information avoid sending key words like passwords, accounts, pins, and logins in the message.

  2. Protect your card information – Never give your debit or credit card information to someone who emails or calls asking for it and avoid entering it on unsecured Wi-networks.

  3. Be safe when online shopping – Use your home computer and check the URL (webpage address) for “https” in the browser bar.

  4. Protect your computer – Ensure your anti-virus, anti-spyware and firewall software are up to date

  5. Check your debit and credit card statements every month – We recommend going paperless and accessing them online, contact us to set it up and show you where to find them online. Or, better yet, set up Account Alerts and have email or text notices sent to you directly. Pay special attention to withdrawals and pre-authorized payments.

  6. Don’t provide any personal information through social media, even ours – The less places this information lives the better. Always avoid sending both your credit card or account number and pin or password in the same message. If you need to provide scans of documents, provide both pieces of information separately.

If you’re a victim of fraud or identity theft

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contact@copperfin.ca